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Leadership Team

Sonya Lockyer

Sonya Lockyer

President & Chief Executive Officer, Lifemark Health Group

Sonya joined Lifemark as President and CEO in March 2023. She has spent the past 20+ years working with a number of Canada’s leading private and public healthcare organizations in executive and advisory roles.

Most recently, Sonya worked at TELUS Health leading their healthcare delivery capabilities, including clinical and pharmacy services. Prior to that Sonya was the CEO of Canadian Addiction Treatment Centres, the largest outpatient and inpatient addiction and mental health treatment network in Canada. Sonya has also worked as a management consultant and as an executive at CML Healthcare/LifeLabs.

Sonya’s relentless commitment to delivering excellence in both clinical quality and patient experience is a cornerstone of her people-focused leadership philosophy.

Sonya has an MBA from the University of Toronto and a BSc in Medical Laboratory Sciences from the University of Alberta. Early in her career, Sonya served as a member of Canadian Armed Forces, spending most of her time stationed at CFB Edmonton.

Lifemark leaf logomark
Tim Matthews - Chief Operating Officer
Tim Matthews

As our Chief Operating Officer (COO), Tim leads Lifemark’s national operations focusing on enabling our clinical teams to focus on our clients and patients, reducing their admin burden and improving our patient outcomes. Driven by a passion for continuous improvement, Tim has a proven track record of utilizing technology, tools and processes redesign to improve clinical care delivery. 

With over 20 years of leadership experience in healthcare and professional sports, Tim brings deep expertise in operations, strategy, corporate finance, and business development. His background focuses on team building, M&A, technology integration, and service delivery. Prior to joining Lifemark, Tim held senior growth-focused roles, including President and GM of the Toronto Arrows Rugby Club, CEO of AceAge Inc., and COO of Centric Health’s specialty pharmacy division. In each role, Tim drove significant growth by enhancing operational efficiency and creating value for customers.

A people-first leader, Tim’s focus on building high-performing teams is tangible. His leadership is rooted in a passion for empowering people, delivering consistent results no matter the challenge.

Tim holds a BA from the University of Guelph and an MBA from the University of Toronto’s Rotman School of Management.

Steven Franks - Chief Financial Officer
Steven Franks

Steven is the Chief Financial Officer (CFO) of Lifemark, responsible for providing financial leadership of the business, including Finance, Corporate Development, Real Estate, and Procurement. A seasoned executive with over 20 years of experience, Steven offers strategic decision support to ensure the long-term financial sustainability and growth of the organization. His expertise spans diverse industries, including healthcare, retail and distribution.

Before joining Lifemark, Steven served as CFO for VetStrategy, Canada's largest veterinary practice operator. He also held significant leadership roles at Alliance Corporation and The Home Depot of Canada, where he was instrumental in driving business transformation and strategic expansion initiatives.

Steven holds an MBA in Finance and an Honours Undergraduate Degree in Economics. Beyond his financial acumen, Steven is a highly collaborative and people-focused leader, committed to mentoring his teams and cultivating a high-performance culture throughout Lifemark.

Amy Gardner - Vice President, Information Technology
Amy Gardner

Amy leads Lifemark’s national information technology strategy and operations, driving digital transformation and technology initiatives that support operational excellence and enhance patient and team member experiences. With over 20 years of experience in product, technology, digital innovation, and analytics, she brings deep expertise in aligning IT capabilities with business and clinical priorities. 

Before joining Lifemark, Amy held senior leadership roles at Loblaw Companies Limited and Shoppers Drug Mart, where she led cross-functional teams focused on healthcare data products and enterprise data strategy. She was also a founding member of Loblaw Advance, the company’s retail media business.

Amy holds a Bachelor of Science in Mathematics and Statistics from Dalhousie University.

Don Kunkel - Senior Vice President | Medical Assessments
Don Kunkel – Senior Vice President, Medical Assessments

Determined to bridge the gap between clients and top-tier medical assessments, Don serves as the Senior Vice President of Medical Assessments at Lifemark Health Group.

With over 30 years of experience in the healthcare sector, Don has collaborated with several of Canada's distinguished healthcare and insurance entities, establishing a niche in connecting clients with high-quality, evidence-based independent medical assessments. As a seasoned veteran of the insurance and healthcare industries, he brings extensive experience in all aspects of Medical Malpractice, Motor Vehicle Accident, and Workplace Disability insurance claims. 

Prior roles saw him enhance company growth and develop a robust national network of assessors. As the President of AssessMed, he launched and expanded the company's national reach while tripling its profits. Before this, he was the Director of B2B National Accounts at CML Healthcare. Earlier, he made significant strides as Vice-President of Business Development at Medisys Healthcare, where he spearheaded the growth of the Independent Medical Assessment division.

Don’s leadership style is rooted in his favourite business mantra, "surround yourself with good people and stay out of the way." He believes that collaboration and trust within a team drive innovation and excellence.

Nicole McKibbon - Vice President | People & Culture
Nicole McKibbon – Vice President, People & Culture

Nicole McKibbon is a seasoned HR executive with a 15 +year career focused on cultivating thriving workplace cultures and enhancing company performance. As the Vice President of People & Culture at Lifemark Health Group, Nicole is on a mission to inspire, build, transform, and lead HR functions and teams in the dynamic realms of retail and healthcare services.

At Lifemark, Nicole's commitment to diversity, inclusion, and growth isn't just a vision; it's a driving force that attracts and nurtures top talent. Proficient in a broad spectrum of HR processes, from talent acquisition to organizational transformation, Nicole has consistently demonstrated her ability to motivate large teams, develop innovative strategies, and achieve outstanding results within high-pressure, action-oriented, and high-growth environments, all in pursuit of creating a workplace that empowers employees to reach their full potential while delivering exceptional value to customers and stakeholders.

Her holistic approach to HR and her unwavering commitment to Lifemark’s mission and purpose make her an invaluable asset. Under her leadership, Lifemark's People & Culture division is poised for continuous growth and success, bringing about a positive impact not only within the organization but also in the communities it serves.

Andrea Ross - Vice President, Finance | Finance
Andrea Ross, Vice President, Finance

As Vice President, Finance, Andrea manages the accounting, reporting, planning, and analysis functions of the business while providing strategic decision support for business transactions and initiatives. Andrea represents Lifemark within the Shoppers Drug Mart and Loblaw Finance teams.

Andrea joined the Lifemark team in October 2022 and has been with Shoppers Drug Mart since 2010. In her previous role as Senior Director, Investor Relations, Andrea played a key role in developing messaging and communicating the company’s financial, ESG, and strategic progress and priorities to the investment community. Prior to this, Andrea held finance roles in Pharmacy, Real Estate, and Retail Finance where she has led the development, implementation, and oversight of financial frameworks and processes for a number of businesses including SDM retail stores. Prior to joining Shoppers Drug Mart, Andrea worked as an auditor with BDO in Winnipeg, Mississauga, and Singapore.

Andrea is a Chartered Professional Accountant with a Bachelors of Commerce degree from the University of Manitoba. She moved to Toronto from Winnipeg and lives in the city with her husband and 3 boys.

Amanda Steeves - Vice President, Marketing, Product and Client Experience | Marketing
Amanda Steeves – Vice President, Marketing, Product and Client Experience

As Vice President, Marketing, Product and Client Experience, Amanda is responsible for driving growth through innovative marketing, digital enablement & customer acquisition solutions. Overseeing our in-house team, Amanda leads demand generation, digital marketing, communications, product and specialty services and client experience functions.

Amanda joined Lifemark in 2019. Her tenure includes Executive Marketing and Leadership roles at a renowned global health and wellness company, a growth consultancy and strategic marketing agencies. Throughout her career, Amanda has collaborated with a plethora of leading Canadian organizations across sectors like healthcare, wellness, education and manufacturing. Her expertise shines in her passion for building and leading high-performing teams, developing growth-focused marketing and product offering solutions and cultivating a collaborative, engaged and inclusive culture.

Amanda has an MBA from the Schulich School of Business, an HBA in Sociology from the University of Toronto and has completed executive programs at Harvard Business School and Rotman School of Business.